Terms & Conditions

Custom Window Solutions — New Hampshire

Welcome to Custom Window Solutions ("CWS", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our website, our estimate request process, and our SMS text messaging program. By accessing our website, submitting an estimate request, or opting in to receive text messages from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Program Overview

Custom Window Solutions is a New Hampshire-based home improvement company specializing in factory-direct energy efficient triple and double pane windows and insulated composite and vinyl siding. We provide free, no-pressure estimates, installation services, and follow-up communications to homeowners throughout New Hampshire.

2. SMS Text Messaging Program

By providing your mobile phone number and checking the consent box on our estimate form, or by providing your mobile number verbally during a phone call with our representative, you expressly consent to receive recurring automated and non-automated SMS text messages from Custom Window Solutions at the number you provided. Message types may include estimate follow-ups, scheduling confirmations, appointment reminders, installation and crew arrival updates, warranty and service reminders, and occasional marketing promotions such as seasonal offers and special financing.

Message frequency: You will receive approximately 3 to 5 text messages per month. Message and data rates may apply depending on your mobile carrier plan. You are not required to provide consent as a condition of purchasing any property, goods, or services.

3. Opt-Out Instructions

You may opt out of receiving SMS text messages at any time by replying STOP to any message we send you. Upon opting out, you will receive a one-time confirmation message confirming your removal from our messaging program. You may also opt out by contacting us using the information in Section 7 below.

4. Help & Support

If you need assistance or have questions about our text message program, reply HELP to any message, or contact us using the information in Section 7 below.

5. Carrier Liability

Carriers are not liable for delayed or undelivered messages. We are not responsible for messages that are delayed, undelivered, or misdelivered due to issues with your mobile carrier, network provider, or device. Message delivery is not guaranteed.

6. Use of Our Website & Services

You agree to provide accurate, current, and complete information when requesting an estimate or contacting us. You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the site. All content on this website, including text, images, product specifications, and design, is the property of Custom Window Solutions and may not be reproduced without our prior written consent.

Estimates provided are based on information available at the time of the request and are subject to change following an on-site inspection. Product availability, pricing, and promotions are subject to change without notice.

7. Contact Us

If you have questions regarding these Terms and Conditions, wish to update your contact preferences, or want to opt out of our SMS program, please reach out to us at:

For information about how we collect, use, and protect your personal data, please review our Privacy Policy.

These Terms and Conditions may be updated from time to time. Any changes will be posted on this page with a revised effective date. Last updated: September 2026.